Second Site Expands Presence and Adds to Job Growth in The State
DENVER--(BUSINESS WIRE)--Nov. 20, 2012--
TeleTech
Holdings, Inc. (NASDAQ: TTEC), a leading global provider of
technology-enabled customer experience solutions, today announced that
it is expanding its presence in Kentucky by opening a second
state-of-the-art customer experience center in Paducah. In May, TeleTech
announced a site opening in Hopkinsville.
The Paducah customer experience center will occupy two separate
buildings: one in the historic downtown area and the second building
will be built in the commerce park area. Construction on the 30,000
square foot building in the commerce park is expected to begin in
January 2013.
“We’re excited to expand our commitment to the state of Kentucky,” said
Kenneth Tuchman, chairman and chief executive office of TeleTech. “The
talented labor force in the state will help us deliver exceptional
support to our Fortune 1000 clients and their customers.”
TeleTech will offer a range of positions in Paducah including trainers,
human capital managers, talent acquisition specialists, facilities
managers, senior desktop support technicians, team leads, business
analysts, service delivery managers and customer service
representatives. For more information about the positions with TeleTech,
visit www.teletechjobs.com.
TeleTech is a pioneer in the customer experience management industry.
The Company’s technology-enabled platform has been architected to create
a differentiated customer experience across multiple channels and
through the different phases of the customer lifecycle.
“Paducah is pleased to partner with TeleTech to attract their investment
in our community,” said Chad Chancellor, President and CEO, Paducah
Economic Development. “We look forward to working with TeleTech for many
years to sustain their profitability and growth here.” To see comments
from some of Paducah’s leading officials, see the news from Paducah
Economic Development.
ABOUT TELETECH
Celebrating its 30th year in business, TeleTech and its
subsidiaries have helped the world’s most successful companies design,
enable, manage and grow customer value through the delivery of superior
customer experiences across the customer lifecycle. As the go-to partner
for the Global 1000, the TeleTech group of companies delivers
technology-enabled solutions that maximize revenue, transform customer
experiences and optimize business processes. From strategic consulting
to operational execution, our more than 41,000 employees drive success
for clients in the communications and media, financial services,
government, healthcare, technology, transportation and retail
industries. Through the TeleTech Community Foundation, the company
leverages its innovative leadership to ensure that students in
underserved communities around the globe have access to the tools and
support they need to maximize their educational outcomes. For additional
information, please visit http://www.teletech.com.

Source: TeleTech Holdings, Inc.
TeleTech Holdings, Inc.
Investor Contact:
Karen
Breen, 303-397-8592
or
Media Contact:
Jeanna
Blatt, 303-397-8507