TTEC Investor Relations

About TTEC:

TTEC (pronounced T-TEC) Holdings, Inc. (NASDAQ:TTEC) is a leading global CX (customer experience) technology and services innovator for AI-enhanced digital CX solutions. Serving iconic and disruptive brands, TTEC’s outcome-based solutions span the entire enterprise, touch every virtual interaction channel, and improve each step of the customer journey. Leveraging next-gen digital technology, the company’s TTEC Digital business designs, builds, and operates omnichannel contact center technology, CRM, AI, and analytics solutions. The company’s TTEC Engage business delivers AI-enhanced customer engagement, customer acquisition and growth, tech support, back office, and fraud prevention services. Founded in 1982, the company’s singular obsession with CX excellence has earned it leading client, customer, and employee satisfaction scores across the globe. The company’s employees operate on six continents and bring technology and humanity together to deliver happy customers and differentiated business results.

Environmental, Social, and Governance ("ESG")

At TTEC, our commitment to Environmental, Social, and Governance excellence has evolved, matured, and expanded into a broader Impact and Sustainability mandate. We are intent on making our world a better place while delivering exceptional experience for our clients, their customers, and our 60,000 employees worldwide across six continents.

Responsible environmental, social, and fiscal practices have been baked into our business since 1982. With each passing year, we’ve learned, evolved, and upped the ante on what we strive to achieve with integrity and ethical behavior guiding our decisions and actions.

Our achievements outlined in this report secure TTEC’s standing as the Employer of Choice, Investment of Choice, and Provider of Choice. Read our 2023 Impact and Sustainability Report.