New Hire to Support Global Growth Strategies & Champion TeleTech’s
Corporate Governance
ENGLEWOOD, Colo.--(BUSINESS WIRE)--Jun. 17, 2013--
TeleTech Holdings, Inc. (NASDAQ:TTEC) a leading global provider of
technology-enabled customer experience solutions, announced today that
it has hired Margaret McLean to the position of Senior Vice President
and General Counsel.
Ms. McLean will be responsible for facilitating TeleTech’s growth and
investment goals from a legal and compliance perspective. She will
advise the Board of Directors and executive leadership team on matters
such as corporate governance, mergers and acquisitions, compliance and
enterprise risk management.
“As we continue to execute on our global growth and technology-enabled
services strategy, it is critical that we have a best-in-class, in-house
counsel to manage the increasing legal and compliance demands from
future business opportunities,” commented Regina Paolillo, executive
vice president, chief financial officer and chief administrative officer.
Ms. McLean joins TeleTech from CH2M HILL, a $7 billion global
engineering, construction and management company where she served as
Chief Legal Officer and General Counsel. Prior to CH2M HILL, Ms. McLean
was Partner M&A, Finance at Holme Roberts & Owen, LLP (now known as
Bryan Cave Holme Roberts) a large full services law firm representing US
and foreign clients. She earned her J.D. from the University of Michigan
Law School, M.B.A. from the University of Colorado School of Business
and holds a B.S. in Computer Science from the University of Arizona.
“We are very excited about Margaret joining TeleTech, particularly due
to her strong reputation as a corporate governance leader and
contributor to the growth of businesses,” continued Paolillo. In
addition to her former company earning the Ethisphere’s World’s Most
Ethical Companies award for five consecutive years, she was also named
winner of the Outstanding Women in Business award for the architecture,
engineering and construction category in 2012. During her 15-year tenure
at CH2M HILL, Margaret also impressively managed the legal and
operational challenges across 75 countries and 28,000 employees globally
as revenue grew from less than $1 billion in 1998 to roughly $7 billion
in 2012.
ABOUT TELETECH
For 30 years, TeleTech and its subsidiaries have helped the world’s most
successful companies design, enable, manage and grow customer value
through the delivery of superior customer experiences across the
customer lifecycle. As the go-to partner for the Global 1000, the
TeleTech group of companies delivers technology-enabled solutions that
maximize revenue, transform customer experiences and optimize business
processes. From strategic consulting to operational execution, our more
than 39,000 employees drive success for clients in the communications
and media, financial services, government, healthcare, technology,
transportation and retail industries. Through the TeleTech Community
Foundation, the Company leverages its innovative leadership to ensure
that students in underserved communities around the globe have access to
the tools and support they need to maximize their educational outcomes.
For additional information, please visit www.teletech.com.
FORWARD-LOOKING STATEMENTS
Statements in this press release that relate to future results and
events (including statements about future financial and operating
performance) are forward-looking statements based on TeleTech's current
expectations. Actual results and events in future periods could differ
materially from those projected in these forward-looking statements
because of a number of risks and uncertainties including: achieving
estimated revenue from new, renewed and expanded client business as
volumes may not materialize as forecasted, especially due to the global
economic slowdown; the ability to close and ramp new business
opportunities that are currently being pursued or that are in the final
stages with existing and/or potential clients; our ability to execute
our growth plans, including the successful integration of acquired
companies and the sales of new products; the possibility of lower
revenue or price pressure from our clients experiencing a business
downturn or merger in their business; greater than anticipated
competition in the customer management industry, causing adverse pricing
and more stringent contractual terms; risks associated with losing or
not renewing client relationships, particularly large client agreements,
or early termination of a client agreement; the risk of losing clients
due to consolidation in the industries we serve; consumers’ concerns or
adverse publicity regarding our clients’ products; our ability to find
cost-effective locations, obtain favorable lease terms and build or
retrofit facilities in a timely and economic manner; risks associated
with business interruption due to weather, fires, pandemic, or
terrorist-related events; risks associated with attracting and retaining
cost-effective labor at our delivery centers; the possibility of asset
impairments and restructuring charges; risks associated with changes in
foreign currency exchange rates; economic or political changes affecting
the countries in which we operate; changes in accounting policies and
practices promulgated by standard setting bodies; and new legislation or
government regulation that adversely impacts our tax obligations, health
care costs or the customer management industry. A detailed discussion of
these and other risk factors that could affect our results is included
in TeleTech's SEC filings, including our Annual Report on Form 10-K for
the year ended December 31, 2012. The Company’s filings with the
Securities and Exchange Commission are available in the “Investors”
section of TeleTech’s website, which is located at www.teletech.com.
All information in this release is as of June 7, 2013. The Company
undertakes no duty to update any forward-looking statement to conform
the statement to actual results or changes in the Company’s expectations.
Source: TeleTech Holdings, Inc.
TeleTech Holdings, Inc.
Investors:
Paul Miller, 303-397-8641
or
Media:
Jeanna
Blatt, 303-397-8507
