SAN DIEGO, March 16 /PRNewswire-FirstCall/ -- Daniel Powell has been named president of Newgen Results Corporation (Newgen), a wholly-owned subsidiary of TeleTech Holdings, Inc. (Nasdaq: TTEC). "We are thrilled to have Dan on board at Newgen," said Ken Tuchman, chairman and CEO of TeleTech Holdings. "His extensive background in the technology, customer relationship management and printing industries will be a great asset to Newgen as the company continues to grow and develop new innovations for clients," added Tuchman.
Powell comes to Newgen from OCE North America, where he served as senior vice president responsible for US sales. He has also held a number of other senior executive positions, including, corporate vice president, Toshiba Information Systems where he served as the general manager of its Relationship Business Unit and as a senior vice president, general manager for Xerox Corporation, where he was responsible for all field operations throughout the western half of the US.
"Dan's leadership and technology expertise will be a key part of Newgen's growth and continued success in providing our customers with the best tools and technology in the industry. We are proud to welcome him to the Newgen family," added Tuchman.
A native of Southern California, Powell received a bachelor's degree in economics from the University of California Irvine.
ABOUT NEWGEN
Newgen, a wholly owned subsidiary of TeleTech Holdings, Inc., is a leading provider of targeted customer loyalty solutions and B2B enterprise channel management services. Newgen combines marketing, customer retention and an in-depth knowledge of dealership fixed operations to deliver highly targeted and customized solutions to automotive dealers and manufacturers. Newgen houses vehicle data for 150 million consumers, sends out over 50 million letters and places 50 million telephone calls annually on behalf of over 4,000 dealerships nationwide. Newgen also maintains relationships with leading automotive manufacturers and dealer groups, including Audi, BMW, Ford, General Motors, Hyundai, Infiniti, Jaguar, Kia, Mitsubishi, Nissan, Land Rover, Volkswagen, and Volvo.
For more information, call 800-7NEWGEN or visit www.newgen.com.
TELETECH PROFILE
TeleTech is a leading global business process outsourcing (BPO) company that provides a full range of front-to-back office outsourced solutions including customer management, transaction-based processing, and database marketing services. TeleTech's comprehensive solutions include fully managed, OnDemand services including infrastructure, software, and business intelligence. TeleTech's ability to deliver innovative solutions globally over a centralized and standardized delivery platform ensures a high quality, consistent customer experience enabling clients to increase revenue, improve profitability, and develop stronger customer relationships. TeleTech is a valued partner for clients that include Global 1000 businesses and governments. Nearly 60 percent of TeleTech's revenue is generated internationally with services offered in 150 languages from nearly every continent on the globe. For additional information, visit www.TeleTech.com.
FORWARD LOOKING STATEMENTS
This report contains certain forward-looking statements relating to future results. The Private Securities Litigation Reform Act of 1995 provides a safe harbor for forward-looking statements. These forward-looking statements are subject to risks and uncertainties that may cause TeleTech's and its subsidiaries' actual results to differ materially from those expressed or implied by such forward-looking statements, including but not limited to the following: the Company's belief that it's continuing to see strong demand for its services; estimated revenue from new, renewed and expanded client business; the belief that the prospects for new business remain strong; achieving the Company's expected profit improvement in its International operations; the ability to close and ramp new business opportunities that are currently being pursued with existing clients and potential clients; the ability for the Company to execute its growth plans, including sales of new products (such as TeleTech On Demand(TM) and TeleTech In Culture(TM)); to increase profitability via the globalization of its North American best operating practices; to achieve its year-end 2006 and 2007 financial goals and targeted cost reductions; the possibility of the Company's Database Marketing and Consulting segment not increasing revenue, lowering costs, or returning to historic levels of profitability; the possibility of lower revenue or price pressure from the Company's clients experiencing a downturn or merger in their business; greater than anticipated competition in the BPO and customer management market, causing adverse pricing and more stringent contractual terms; risks associated with losing or not renewing client relationships, particularly large client agreements, or early termination of a client agreement; the risk of losing clients due to consolidation in the industries we serve; consumers' concerns or adverse publicity regarding the products of the Company's clients; higher than anticipated start-up costs or lead times associated with new ventures or business in new markets; execution risks associated with performance-based pricing metrics in certain client agreements; the Company's ability to find cost effective locations, obtain favorable lease terms, and build or retrofit facilities in a timely and economic manner; risks associated with business interruption due to weather or terrorist-related events; risks associated with attracting and retaining cost-effective labor at the Company's customer management centers; the possibility of additional asset impairments and restructuring charges; risks associated with changes in foreign currency exchange rates; economic or political changes affecting the countries in which the Company operates; changes in accounting policies and practices promulgated by standard setting bodies; and, new legislation or government regulation that impacts the BPO and customer management industry.
Readers should review the Company's filings with the Securities and Exchange Commission, including the Company's Annual Report on Form 10-K for the year ended December 31, 2005, and other more recent SEC filings, for a detailed discussion of factors discussed above and other important factors that may impact the Company's business, results of operations, financial condition, and cash flows. The Company assumes no obligation to update its forward-looking statements to reflect actual results or changes in factors affecting such forward-looking statements.
CONTACT:
Karen Breen
+1-303-397-8592
Dan Campbell
+1-303-397-8634
Both Investor Relations of TeleTech Holdings, Inc.
Media/Dealers
Aimee
Cebulski of Ad Ease or TeleTech Holdings, Inc.
+1-619-461-8942
cell +1-619-549-4810
aimee@adeaseonline.com