Press Release

Mary Beth Burke Recognized for Performance and Professionalism in the Industry

DENVER--(BUSINESS WIRE)--Jun. 6, 2013-- TeleTech Holdings, Inc. (NASDAQ: TTEC), a leading global provider of technology-enabled customer experience solutions, announced today that Mary Beth Burke, vice president of program sales at Revana, Inc., TeleTech’s customer growth services division, was named winner of the 2013 Excellence in Execution Award by the American Association of Inside Sales Professionals (AA-ISP).

Ms. Burke leads the revenue generation/inside sales team for Revana and has dramatically increased the revenue stream of Revana’s fastest growing technology client. In her leadership role, Ms. Burke steers the focus of her team to deliver targeted sales offers and exceptional personalized customer experiences through integrated proprietary technology, sales, best practices and training. Her associates combine the art and science of consultative selling to acquire new customers and grow existing ones in underserved markets like small and medium size businesses.

“I’m thrilled to congratulate Mary Beth on winning the Excellence in Execution award,” said Judi Hand, president and general manager of Revana. “Not only does Mary Beth’s team consistently deliver amazing sales and financial results for our clients, she’s focused on building a people-first culture that inspires everyone on her team to be the best that they can be. Mary Beth is a model team leader.”

“It is an honor to recognize Mary Beth Burke as this year’s recipient of the Excellence in Execution Award. Mary Beth has proven her dedication to helping advance the professionalism and performance of the inside sales industry, which is the mission of the AA-ISP,” stated Bob Perkins, Founder and CEO of AA-ISP. “We applaud Mary Beth for her service to the inside sales community and are confident she will continue to have an impact on this fast growing and exciting profession in the future.”

ABOUT REVANA

As a recognized leader in technology-enabled revenue generation solutions, Revana helps top brands navigate and profit from change. Built on an integrated, data-driven, scalable framework, the Revana platform combines data analytics with technology in an end-to-end sales and marketing solution that adapts to customers’ changing needs. Across every channel, every day, Revana helps clients attract, earn and keep their customers’ loyalty.

Recognized by the Stevie Awards in 2012 and 2013 Sales Outsourcing Provider of the Year, Revana serves clients across a variety of countries and industries, including communications and media, high technology, online advertising and retail, automotive, financial services and healthcare. Utilizing the latest technology and best practices, Revana provides integrated sales and marketing solutions for lead generation, customer acquisition, onboarding, lifecycle digital marketing, analytics, account management and retention. These solutions enable highly recognized brands to maximize market coverage and customer engagement among consumer, small and mid-size businesses, education and Public Sector. Founded in 1993, Revana is headquartered in Tempe, Arizona and employs more than 2,000 people in U.S., Canada, Philippines, Brazil and Australia. It is a wholly-owned subsidiary of TeleTech Holdings, Inc., a top 100 global outsourcing provider recognized by the International Association of Outsourcing Professionals (IAOP). For additional information, visit www.Revana.com or call 800.656.5827.

ABOUT TELETECH

For 30 years, TeleTech and its subsidiaries have helped the world’s most successful companies design, enable, manage and grow customer value through the delivery of superior customer experiences across the customer lifecycle. As the go-to partner for the Global 1000, the TeleTech group of companies delivers technology-enabled solutions that maximize revenue, transform customer experiences and optimize business processes. From strategic consulting to operational execution, our more than 39,000 employees drive success for clients in the communications and media, financial services, government, healthcare, technology, transportation and retail industries. Through the TeleTech Community Foundation, the company leverages its innovative leadership to ensure that students in underserved communities around the globe have access to the tools and support they need to maximize their educational outcomes. For additional information, please visit http://www.teletech.com.

ABOUT AA-ISP

The AA-ISP is an international association dedicated exclusively to advancing the profession of Inside Sales. The association engages in research studies, organizational benchmarking and leadership round tables to better understand and analyze the trends, challenges, and key components of the growth and development of the Inside Sales industry. Our mission is to help inside sales representatives and leaders to leverage our information and resources through published content, local community chapters, national conferences, career development, and an Inside Sales Accreditation program.

Source: TeleTech Holdings, Inc.

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