TTEC Investor Relations
About TTEC (pronounced t.tec):
TTEC Holdings, Inc. (NASDAQ:TTEC) is a leading global CX (customer experience) technology and services innovator for AI-enabled digital CX solutions. The Company delivers leading CX technology and operational CX orchestration at scale through its proprietary cloud-based CXaaS (Customer Experience as a Service) platform. Serving iconic and disruptive brands, TTEC’s outcome-based solutions span the entire enterprise, touch every virtual interaction channel, and improve each step of the customer journey. Leveraging next gen digital and cognitive technology, the Company’s Digital business designs, builds, and operates omnichannel contact center technology, conversational messaging, CRM, automation (AI / ML and RPA), and analytics solutions. The Company’s Engage business delivers digital customer engagement, customer acquisition and growth, content moderation, fraud prevention, and data annotation solutions. Founded in 1982, the Company’s singular obsession with CX excellence has earned it leading client NPS scores across the globe. The Company’s 63,900 employees operate on six continents and bring technology and humanity together to deliver happy customers and differentiated business results.
Environmental, Social, and Governance ("ESG")
At TTEC, we have a long history of initiatives that demonstrates our commitment to Environmental, Social, and Governance (ESG) principles. These are the actions, policies, and strategies that help us create a better world for all. In 2022, we augmented these efforts by establishing our ESG Executive Council and refining the framework across our global communities so that we consistently execute our business guided by ESG best practices. We realize this is an ongoing journey. In this, our second ESG Report, we are sharing with you our approach and accomplishments to date. Our comprehensive ESG program is built on four pillars: enlightened people strategy, sustainable climate friendly operations, philanthropy, and responsible information management. Our progress positions TTEC as an Employer of Choice, Provider of Choice, and Investment of Choice. Learn more and read our ESG report at www.ttec.com/ESG.
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